thanks

another email;

"Hi Graham,

Hope you are well and had a great holiday.

Thankyou for your voicemail you left us as a follow up and apologies for the delay in responding – it has been a pretty busy week settling in and getting back to work!

I wanted to let you know that we were extremely happy with the work that your team did for us on Saturday. It did take longer than expected, they originally guessed at 4 or 5 hours and it took us 9 hours in total although this was a simple mis-judgement and certainly not a reflection on how hard they all worked. They were absolute stars, continually working extremely hard with difficult circumstances – we had a lot of very heavy and awkward items that they had to negotiate down several flights of stairs to get out.

They were extremely well mannered and cheery at all times and I will recommend the company to any friends I have that may be moving soon. In fact I believe tomorrow they are helping our friends move into our old flat in London Bridge.

Thanks again to you and all of the guys for helping us into our new home – especially Barry who was fantastic throughout.

Kind regards..."